TERMS AND CONDITIONS FOR WORDMILESTONE Last Updated: October 28, 2025 PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THE WORDMILESTONE APP. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and WordMilestone ("WordMilestone," "we," "us," or "our") governing your access to and use of the WordMilestone mobile application (the "App"). By creating an account, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you may not use the App. --- 1. ACCEPTANCE OF TERMS 1.1 Binding Agreement By using the App, you enter into a binding agreement with WordMilestone and agree to comply with these Terms, our Privacy Policy, and all applicable laws and regulations. 1.2 Changes to Terms We reserve the right to modify these Terms at any time. We will notify you of material changes by: - Posting the updated Terms in the App - Updating the "Last Updated" date - Sending an email notification to your registered email address Your continued use of the App after changes are posted constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the App and delete your account. 1.3 Additional Terms Certain features of the App may be subject to additional terms and conditions, which will be presented to you at the time you access those features. --- 2. DESCRIPTION OF SERVICE 2.1 Language Learning Platform WordMilestone is a language learning application that provides: - Vocabulary learning using spaced repetition algorithms - Audio pronunciations for words and sentences - AI-powered chat assistance for language practice - Progress tracking and achievement systems - Study materials for Spanish, French, and Russian languages 2.2 Service Modifications We reserve the right to: - Modify, suspend, or discontinue any part of the App at any time - Change features, functionality, or content without prior notice - Impose limits on certain features or restrict access to parts of the App We will make reasonable efforts to notify you of significant changes that materially affect your use of the App. 2.3 No Guarantee of Results While WordMilestone is designed to assist with language learning, we do not guarantee: - Specific learning outcomes or language proficiency levels - Continuous, uninterrupted, or error-free service - Accuracy or completeness of all content - That the App will meet your specific requirements --- 3. ELIGIBILITY 3.1 Age Requirement You must be at least 13 years of age to use the App. By using the App, you represent and warrant that you are 13 years of age or older. If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you represent that your parent or legal guardian has reviewed and agreed to these Terms. 3.2 Account Registration To access certain features, you must create an account by providing: - A valid email address - A secure password - Accurate and complete information You may also register using Apple Sign-In, subject to Apple's terms and conditions. 3.3 Prohibited Users You may not use the App if: - You are under 13 years of age - You have been previously banned or suspended from the App - You are prohibited by law from using the service - You are located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country --- 4. USER ACCOUNTS AND SECURITY 4.1 Account Responsibility You are responsible for: - Maintaining the confidentiality of your account credentials - All activities that occur under your account - Notifying us immediately of any unauthorized access or security breach - Ensuring your account information is accurate and up to date 4.2 Account Security You agree to: - Choose a strong, unique password - Not share your account credentials with others - Log out of your account when using shared devices - Report any suspected security vulnerabilities 4.3 Account Termination by User You may delete your account at any time through the App settings. Account deletion is permanent and will result in the loss of all learning progress, achievements, and data associated with your account. 4.4 Account Termination by WordMilestone We reserve the right to suspend or terminate your account, with or without notice, if: - You violate these Terms - You engage in fraudulent, abusive, or illegal activity - Your account has been inactive for an extended period - We are required to do so by law - We discontinue the App or service --- 5. ACCEPTABLE USE POLICY 5.1 Permitted Use You may use the App solely for personal, non-commercial language learning purposes in accordance with these Terms. 5.2 Prohibited Conduct You agree NOT to: - Use the App for any illegal purpose or in violation of any laws - Impersonate any person or entity or misrepresent your affiliation - Interfere with or disrupt the App or servers/networks connected to the App - Attempt to gain unauthorized access to any part of the App, other accounts, or systems - Use automated scripts, bots, or other means to access the App without authorization - Reverse engineer, decompile, or disassemble any part of the App - Remove, modify, or obscure any copyright, trademark, or other proprietary notices - Harvest or collect information about other users without their consent - Transmit viruses, malware, or other malicious code - Use the App to send spam, unsolicited messages, or advertisements - Abuse, harass, threaten, or intimidate other users or our staff - Circumvent any rate limiting, security measures, or technological protection measures - Create multiple accounts for abusive purposes or to circumvent restrictions - Share, sell, or transfer your account to another person 5.3 AI Chat Guidelines When using the AI chat feature, you agree NOT to: - Submit harmful, offensive, or inappropriate content - Attempt to manipulate or "jailbreak" the AI system - Use the AI to generate content that violates any laws or third-party rights - Rely on AI responses for professional advice (medical, legal, financial, etc.) --- 6. INTELLECTUAL PROPERTY RIGHTS 6.1 WordMilestone's Ownership The App and all content, features, and functionality (including but not limited to text, graphics, logos, audio, algorithms, and software) are owned by WordMilestone, its licensors, or other content providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws. 6.2 Limited License We grant you a limited, non-exclusive, non-transferable, revocable license to: - Access and use the App for personal, non-commercial purposes - Download and use the App on devices you own or control This license does not include: - Resale or commercial use of the App or its content - Collection or use of word lists, definitions, or content for other applications - Derivative works based on the App or its content - Downloading (except for caching) or copying of account information - Use of data mining, robots, or similar data gathering tools 6.3 Trademarks "WordMilestone" and associated logos are trademarks of WordMilestone. You may not use these trademarks without our prior written permission. 6.4 Feedback If you provide us with feedback, suggestions, or ideas about the App ("Feedback"), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use, modify, and incorporate such Feedback without compensation or attribution to you. --- 7. USER-GENERATED CONTENT 7.1 Your Content When you use the AI chat feature or submit other content through the App, you retain ownership of your content. However, you grant WordMilestone a worldwide, non-exclusive, royalty-free license to: - Store and process your content to provide the service - Use your content to improve our algorithms and features (in aggregated, anonymized form) - Share your content with third-party service providers (e.g., OpenAI) as necessary to provide the service 7.2 Content Responsibility You are solely responsible for: - Any content you submit through the App - Ensuring your content does not violate any laws or third-party rights - Ensuring your content does not contain viruses or malicious code 7.3 Content Monitoring We reserve the right (but have no obligation) to: - Monitor, review, or remove user-generated content - Investigate violations of these Terms - Take appropriate legal action against violators --- 8. THIRD-PARTY SERVICES AND LINKS 8.1 Third-Party Services The App uses third-party services (such as OpenAI for AI chat, ElevenLabs and AWS Polly for audio generation). Your use of these services through the App is subject to our Privacy Policy and the third parties' own terms and privacy policies. 8.2 Third-Party Links The App may contain links to third-party websites or resources. We are not responsible for: - The availability, content, or accuracy of third-party sites - Any damages or losses caused by your use of third-party services - The privacy practices of third-party sites Your use of third-party websites is at your own risk and subject to their terms and conditions. 8.3 Apple Sign-In If you use Apple Sign-In, you agree to comply with Apple's terms of service and acknowledge that Apple is not responsible for the App or its content. --- 9. FEES AND PAYMENTS 9.1 Current Pricing The App is currently available free of charge. However, we reserve the right to introduce fees for the App or specific features in the future. 9.2 Future Paid Features We may introduce: - Premium subscriptions - One-time purchases - In-app purchases for additional content or features If we introduce paid features, we will: - Provide clear notice of pricing and terms - Obtain your consent before charging you - Allow you to continue using free features (if available) 9.3 Payment Processing If we implement payments, we will use third-party payment processors (such as Apple App Store). Your payment information will be subject to the payment processor's terms and privacy policy. 9.4 Refunds Any refund policy will be determined at the time paid features are introduced and will comply with applicable laws and App Store policies. 9.5 Taxes You are responsible for any taxes, duties, or fees imposed by governmental authorities on your use of paid features. --- 10. DISCLAIMERS AND LIMITATIONS OF LIABILITY 10.1 "AS IS" and "AS AVAILABLE" THE APP IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO: - Warranties of merchantability, fitness for a particular purpose, or non-infringement - Warranties that the App will be uninterrupted, secure, or error-free - Warranties regarding the accuracy, reliability, or completeness of content - Warranties that defects will be corrected 10.2 Educational Tool WordMilestone is an educational tool designed to assist with language learning. We do not guarantee: - Language proficiency or fluency - Success in language tests or examinations - Accuracy of all translations or language content - Suitability for professional or academic purposes 10.3 AI-Generated Content The AI chat feature uses artificial intelligence and may produce: - Inaccurate or misleading information - Inappropriate or offensive content despite safeguards - Content that does not reflect our views or policies You should not rely on AI-generated content for important decisions. 10.4 Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW, WORDMILESTONE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AFFILIATES SHALL NOT BE LIABLE FOR: - Any indirect, incidental, special, consequential, or punitive damages - Loss of profits, revenue, data, or use - Loss of learning progress or achievements - Damages resulting from your use or inability to use the App - Damages resulting from unauthorized access to your account - Damages resulting from errors, omissions, or inaccuracies in content - Damages resulting from third-party services or content WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. 10.5 Cap on Liability TO THE EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE APP SHALL NOT EXCEED THE GREATER OF: - The amount you paid to us in the 12 months preceding the claim (if any), OR - $100 USD 10.6 Jurisdictional Limitations Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability for consequential damages. In such jurisdictions, our liability will be limited to the maximum extent permitted by law. --- 11. INDEMNIFICATION You agree to indemnify, defend, and hold harmless WordMilestone and its officers, directors, employees, contractors, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from or related to: - Your use or misuse of the App - Your violation of these Terms - Your violation of any laws or regulations - Your violation of any third-party rights (including intellectual property or privacy rights) - Content you submit through the App - Your negligence or willful misconduct We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, and you agree to cooperate with our defense of such claims. --- 12. TERMINATION 12.1 Termination by You You may terminate your account at any time by deleting your account through the App settings. Upon termination: - Your access to the App will cease immediately - All your data will be permanently deleted (except as required by law) - These Terms will no longer apply to you 12.2 Termination by Us We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including: - Breach of these Terms - Requests by law enforcement or government agencies - Extended periods of inactivity - Discontinuation of the App - Fraudulent, abusive, or illegal activity 12.3 Effect of Termination Upon termination by either party: - Your right to use the App ceases immediately - You must stop all use of the App - We may delete your data in accordance with our Privacy Policy - Provisions that by their nature should survive termination will survive (including ownership, disclaimers, indemnification, and dispute resolution) --- 13. GOVERNING LAW AND DISPUTE RESOLUTION 13.1 Governing Law These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. 13.2 Jurisdiction and Venue You agree that any legal action or proceeding related to these Terms or the App shall be brought in the appropriate courts of competent jurisdiction, and you consent to the personal jurisdiction of such courts. 13.3 Informal Resolution Before filing a claim, you agree to contact us and attempt to resolve the dispute informally. We will attempt to resolve the dispute through good-faith negotiations. 13.4 Time Limitation Any claim or cause of action arising from or related to these Terms or the App must be filed within one (1) year after the claim or cause of action arose, or it will be permanently barred. 13.5 Class Action Waiver TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. 13.6 Equitable Relief Notwithstanding the foregoing, we may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights. --- 14. PRIVACY AND DATA PROTECTION Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the App, you consent to our Privacy Policy. Key points: - We collect account, learning, and usage data - We use your data to provide and improve the service - We share data with third-party service providers (OpenAI, ElevenLabs, AWS) - You can delete your account and data at any time - We comply with applicable privacy laws including CCPA For complete details, please review our Privacy Policy. --- 15. EXPORT CONTROLS You agree to comply with all applicable export and re-export control laws and regulations, including the Export Administration Regulations maintained by the U.S. Department of Commerce. You represent that you are not located in a country subject to U.S. Government embargo or designated as a "terrorist supporting" country. --- 16. DIGITAL MILLENNIUM COPYRIGHT ACT (DMCA) 16.1 Copyright Policy We respect the intellectual property rights of others and expect users to do the same. We will respond to notices of alleged copyright infringement that comply with the DMCA. 16.2 DMCA Notices If you believe that content on the App infringes your copyright, please contact us with the following information: - Your physical or electronic signature - Identification of the copyrighted work claimed to be infringed - Identification of the infringing material and its location - Your contact information (address, telephone, email) - A statement that you have a good faith belief that the use is unauthorized - A statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner 16.3 Counter-Notices If you believe your content was wrongly removed, you may submit a counter-notice as provided under the DMCA. --- 17. MISCELLANEOUS PROVISIONS 17.1 Entire Agreement These Terms, together with our Privacy Policy, constitute the entire agreement between you and WordMilestone regarding the App and supersede all prior agreements and understandings. 17.2 Severability If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect. The invalid provision will be modified to the minimum extent necessary to make it valid and enforceable. 17.3 Waiver Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision. No waiver will be effective unless in writing and signed by an authorized representative. 17.4 Assignment You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction. Any attempted assignment in violation of this section is void. 17.5 No Third-Party Beneficiaries These Terms do not create any third-party beneficiary rights except as expressly stated. 17.6 Force Majeure We will not be liable for any delay or failure to perform resulting from causes outside our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials. 17.7 Headings The section headings in these Terms are for convenience only and have no legal or contractual effect. 17.8 Language These Terms are written in English. Any translations are provided for convenience only. In the event of any conflict between the English version and a translation, the English version shall prevail. 17.9 Electronic Communications By using the App, you consent to receive electronic communications from us, including emails, push notifications (if enabled), and in-app messages. These communications may include notices about your account, service updates, and promotional messages. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing. 17.10 Apple App Store Requirements If you downloaded the App from the Apple App Store, you acknowledge and agree that: - These Terms are between you and WordMilestone, not Apple - Apple has no obligation to furnish maintenance or support services - In the event of any failure to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) - Apple is not responsible for addressing any claims by you or third parties relating to the App - Apple and its subsidiaries are third-party beneficiaries of these Terms and have the right to enforce them - You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country 17.11 Contact Information For questions about these Terms, please contact us through the App. --- 18. ACKNOWLEDGMENT BY CREATING AN ACCOUNT, ACCESSING, OR USING THE APP, YOU ACKNOWLEDGE THAT: - You have read and understood these Terms - You agree to be bound by these Terms - You are at least 13 years of age - You have the authority to enter into this agreement - You understand that your use of the App is at your own risk If you do not agree to these Terms, you must not use the App. --- END OF TERMS AND CONDITIONS These Terms and Conditions are effective as of the "Last Updated" date stated at the beginning of this document. © 2025 WordMilestone. All rights reserved.